Denis
Smakov

Implementation Manager · Enterprise SaaS · HR Tech

Six years delivering enterprise onboarding for global clients, and building AI workflows and tools that make delivery faster and catch risks early.

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Results

Delivery at scale, made faster with AI. Hover a result to open it.

£2.5M+

Portfolio managed

10+ enterprise implementations running at once, including programmes of c. £400k and c. £595k for global clients.

~100

Client projects delivered

For 40+ organisations across telecoms, FMCG, financial and professional services, aviation and UK government.

90%

First-time-right uploads

A Claude validation workflow turned bulk files that took 4–6 attempts into first-time passes.

AI-assisted
3h → 1h

Complex setup time

Blended Assessment configurations cut by the same pre-upload checks.

AI-assisted
25–30%

Less engineering time

Diagnostic reports built from API logs and Rapid7 cut engineering investigation time.

AI-assisted
30 min

Support response SLA

A zero-inbox Jira workflow with Slack and email triggers handled 6–12 requests a day, with only 10–20% needing engineering.

AI-assisted

Experience

HR Tech · Delivery leadership

01

AI-assisted upload checks

Built a Claude workflow that validates bulk uploads before they go in. Files that took 4–6 attempts now go through first time in around 90% of cases, and complex setups fell from up to 3 hours to 1.

02

Early risk detection

Redesigned client intake with a Monday.com readiness board and an AI check that flagged missing materials and delays before they hit the timeline.

03

Zero-inbox support

Designed a Jira workflow with Slack and email triggers for 6–12 requests a day, holding a 30-minute response SLA. Only 10–20% of requests needed engineering.

04

Faster integration fixes

Traced a client's missing Workday scores, using API logs and Rapid7, to a sandbox and production mismatch. Reports like this cut engineering investigation time by 25–30%.

HR Tech · Enterprise implementation

01

Global programmes

Ran 10+ concurrent implementations across a £2.5M+ portfolio, including a global telecoms group (c. £400k) and a global FMCG company (c. £595k), through to launch for tens of thousands of candidates.

02

Productised offering

Sales were stretching delivery from 1 week to 3+. Built a single pre-packaged product, enabled once instead of 3–4 times, which restored 1-week delivery.

03

Integration support

Supported discovery and data mapping with clients' Workday, SAP SuccessFactors and Avature teams, and designed a sandbox-to-production foundation across 18 entities that reduced QA for each rollout.

04

Pre-sales

Ran scoping calls and demos, and steered around 15% of bespoke build requests to standard functionality to protect engineering capacity.

HR Tech · Onboarding & training

01

Learning portal

Built the TalentCentral Learning Portal on legacy architecture, training 800+ enterprise users in 6 weeks and cutting manual training requests by 20%.

02

Customer satisfaction

Raised enterprise CSAT by 15% with tailored onboarding tracks and technical workshops.

03

Onboarding framework

Designed a modular configuration framework for a platform rollout to 30 enterprise clients, cutting setup time by 20%.

04

Delivery SLAs

Held a 48-hour delivery SLA and 72-hour resolution for BAU requests, and standardised intake forms to cut client back-and-forth.

Food retail · Team management

01

Team leadership

Scheduled and managed a team of around 12 across daily shifts.

02

Shift management

Supervised daily shifts, keeping service running smoothly across the team.

03

Structured training

Turned supplier product knowledge into structured training for new staff.

Projects

Browse screenshots. Demo data only.

Hearthward
Hearthward job search Kanban board

Hearthward

Job-hunt Kanban for UK applications. Scrapes job boards, scores each role against your CV, and tracks every stage, with analytics, a CV builder and mock interviews.

Python · JavaScript · Automation
TradeTime
TradeTime Android app

TradeTime

Android timesheet app for people who work for themselves: log hours, get shift-end reminders, track overtime, and send a timesheet or invoice. Covered by 66 unit tests.

Android · Figma design
Project Workbench
Project Workbench board view

Project Workbench

Offline project management in a single file: board, table and Gantt views, epics and tasks, story points, saved filters and a progress dashboard.

JavaScript · Project management
Trading Advisor
Trading Advisor dashboard

Trading Advisor

Daily market dashboard: an overall buy or stand-down call, scored entries with buy range, stop-loss and target, candlestick charts and a learning section.

AI · Finance

Games

Stick Havoc

Stick Havoc

Destructible-terrain stick-figure arena shooter: 8-player online matches, bots, five game modes. Also ported to Roblox.

Node.js · WebSockets · Roblox
Rooms

Rooms: Survive the Night

Co-op tower defence on Roblox. Claim a room, build your defences and hold the door until dawn.

Roblox · Luau
Breathing Props

Breathing Props

Horror prop-hunt on Roblox. Hold your breath, stay still and don't let it find you.

Roblox · Luau

Also built on Roblox: Grain Farm, Hollow, and Stupid Questions - Save Earth.